• On Nov 21, 2016
    Meredith from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am trying to book my fast passes and it will only let me book 1 a day instead of 3. What am I doing wrong?

    Hi, Meredith! I am so sorry you are having a bit of difficulty making your FastPass+ selections. I think I know what may be the issue, so let's get right to it so you can get back to building your practically perfect Disney day!

    If you have previously used the FastPass+ system in My Disney Experience, then you may remember how Guests made all three selections for a day at once. Now, Guests only make one selection at a time. When the system confirms that first selection, you may then click the Add FastPass+ button at the top of your page to make more. If you are doing this on your My Disney Experience mobile app, then you will click the + button at the top right of the screen to add more. Once you have added three FastPass+ choices for a day, the system will then cue you that the day is complete.

    Please note that each day's three FastPass+ selections must be found in the same theme park. Once you use all three of them, or as soon as the time of use has expired on all three, then you will be able to make a subsequent selection in the same park or in a different park. If you do choose to make your fourth selection for an attraction in a different park, you will not have to be physically in that park to do so.

    I hope this gets you squared away, Meredith! If you are still having some issues, please give a Cast Member a call as soon as possible so they can look into it for you. Please let us know if you have any other questions as you continue to plan your trip.

    Brandy B.
thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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