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  • On Nov 7, 2023
    Josh from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to apply for Disability access service.

    Hi there, Josh,

    My family and I have been impressed with the compassionate and inclusive way that the Disneyland Resort provides accommodations for Guests with disabilities. I’d be happy to share insights we have learned to help make your visit to the Disneyland Resort as magical as possible.

    To apply for the Disability Access Service (DAS), the Guest with a disability must be interviewed by an authorized Cast Member. There are two ways to do that. The most straightforward way is to find a Cast Member at any of the several Guest Relations locations throughout the theme parks. The other way is by using a web browser on a computer or mobile device with a camera to access the DAS planning and pre-arrival registration page between the hours of 9:00 AM and 8:00 PM Pacific Time. After logging into the account used to make your theme park reservations, click on the “Request Live Chat” button to proceed. Advanced registration can be done between two and 30 days before arriving at the Disneyland Resort.

    Whether you request an interview via video chat or in person inside the parks, the process is very similar. A Cast Member will ask questions about how DAS might benefit the Guest requesting accommodations. If DAS is deemed appropriate, the Cast Member will add the entitlement to the ticket of the Guest who is registering. They will also link up to five additional Guests in the same party to accompany them when booking attraction return times using the DAS self-selection tool in the Disneyland mobile app. If it turns out that DAS is not the right accommodation for a Guest, the Cast Members will discuss other accommodations that may be available to help make a visit to the Disneyland Resort as magical as possible for everyone.

    Thanks for visiting us at planDisney, Josh. If you have any more questions about enjoying a visit to The Happiest Place on Earth, we would love to hear from you again.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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