Family in front of Cinderella Castle
  • On Apr 29, 2021
    Kayla from NC Asked

    i am trying to add in my voucher number to book my reservations for parks & it is telling me that the voucher does not exist.

    Hi, there!

     Welcome to planDisney, Kayla. I'm so happy you stopped by and even happier to hear you'll soon be visiting the Walt Disney World Resort!

     I'm sorry to hear you're experiencing some difficulty getting your Theme Park Tickets linked to your My Disney Experience account. Not knowing exactly what type of voucher you have for your tickets, I can't be sure where the ID number is listed. Don't worry! Visit the Link Reservations and Purchases page on the Walt Disney World Resort website. Click on the Select button underneath the ticket icon. You'll be directed to a page where you can enter your ticket ID number. There you can search various ticket types, and you may find one that matches the voucher you have. These ticket samples highlight where you can find the number you need to link your tickets to your My Disney Experience account. 

     If the linking page isn't helping you, I suggest calling the Ticketing Team at (407) 566-4985. A friendly Cast Member there will be happy to assist you!

     Once your tickets are linked to your My Disney Experience account, go ahead and make those Theme Park Reservations right away. You can book your reservations using the Disney Park Pass System online or on the My Disney Experience mobile app.

     I hope this was helpful, Kayla. I'm wishing you a Walt Disney World Resort vacation that is practically perfect in every way!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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