Hi Gina! Welcome to planDisney!
Can you believe that you are only TWO days away from your Walt Disney World Resort vacation? What a perfect way to close out 2021 and welcome in 2022!
I'm sorry to hear that you are having trouble adding
Disney Genie+ to your
Walt Disney World theme park tickets. Rest assured that you are not alone! We have had quite a few questions from other Guests experiencing the same thing for their upcoming visits this month.
On the
My Disney Experience mobile app, try going to "Tickets and Passes," then select one of the tickets you are trying to add Disney Genie+ to. It should give you the option to "Change Ticket." Follow the prompts to see if it will let you add Disney Genie+ from there. If not, you will either need to
give Disney a call at (407) 934-7639 and speak with a Cast Member about adding Disney Genie+ or wait until the day of your theme park visit to add it.
If you are visiting
Magic Kingdom Park, you will not want to miss
Mickey’s Once Upon a Christmastime Parade. This parade is my favorite parade ever and can be viewed as part of regular admission until December 31, 2021!
I hope you have a great vacation, Gina! Please let us know if you have any other questions.
Tabitha