Toy Story Land Slinky Dog Dash
  • On Nov 19, 2021
    Stephanie from MI Asked

    trying to add genie to existing reservation; not allowing me to add.

    Hi, there!

     Welcome to planDisney, Stephanie. It looks like you're traveling to the Walt Disney World Resort TODAY! How exciting! You are sure to have a magical stay.

     The new Disney Genie Service is designed to optimize your time and maximize your fun in the theme parks. With the purchase of Disney Genie+ Service, you can take your Disney day to the next level by minimizing your wait times at popular attractions! What could be better than that? 

     You can add Disney Genie+ Service to your existing Theme Park Tickets on the My Disney Experience mobile app. Start by tapping on the three little horizontal lines in the bottom right corner of the app home screen and then tap on the "My Genie Day" box. To purchase Disney Genie+ Service for today, tap on the purple banner that says, "Get Disney Genie+ for Today" and follow the prompts to complete the purchase. To purchase Disney Genie+ Service for a different date, tap on "Change Day" underneath the "My Day" tab. Select the calendar date you'd like to purchase Disney Genie+ Service for, and then tap on the purple banner that says, "Get Disney Genie+ for Today."

     Should you experience any difficulty purchasing Disney Genie+ Service on the My Disney Experience mobile app, not to fret! Stop by the Front Desk of your Disney Resorts Collection hotel or Guest Relations at any of the theme parks, and a Cast Member will be happy to assist you!

     Did you know the purchase of Disney Genie+ Service includes new Disney PhotoPass Lenses and exclusive audio tales? Be sure to take advantage of these magical extras!

     I hope this was helpful, Stephanie. I'm wishing you a magical visit at the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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