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  • On Apr 6, 2022
    Andrew from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to add Genie+ to my tickets/reservation, but the confirmation code that I was given is not working. Can you help me add Genie+?

    Greetings, and welcome to planDisney, Andrew!

    I am really glad to hear that you want to utilize the Disneyland Resort theme park ticket option called the Disney Genie+ service – this will save you time waiting in lines for attractions that offer a Lightning Lane entrance, well done!

    Andrew, I believe the confirmation code you are referring to is the QR code confirmation you may have received upon securing your Disneyland Resort – Theme Park Reservations. At this point, the easiest way to add the Disney Genie+ service to your existing theme park tickets is to do so upon entry into each Disneyland Resort theme park on each day of your visit.

    Here is how to prepare for your visit, prep the Disneyland Mobile App and add the Disney Genie+ to your plans upon entry into the theme park:

    1. Link your tickets to your Disneyland Mobile App - tap the 3 stacked lines on the bottom right of the Home Page and on your Welcome page select Tickets and Passes to either scan the barcodes or enter the ticket ID numbers manually. 
    2. Make your Disneyland Resort – Theme Park Reservations - on the Home Page select the "+" bottom center to pull up planning tabs, and select Make a Park Reservation. It sounds like you've completed this stage, so you are ahead of me.
    3. Update the Payment Method in the Disneyland Mobile App (tap the 3 stacked lines on the bottom right of the Home Page to arrive at your Welcome page).
    4. On your Welcome page select My Profile and then Payment Method to add your information. Now your app is ready for purchases.
    5. Upon entry into a theme park open the app and Summon Disney Genie to select all your favorite experiences – the basic Disney Genie service will streamline your choices with updated information for attraction wait times at Standby and Lightning Lane queues.
    6. Activate the Disney Genie+ service from the attraction flow, or click on View My Day on the Home Page to land on My Day.
    7. Look for the purple band Take Today to the Next Level – Get Disney Genie+ for Today and follow all prompts to completion – it should be much easier since you prepped the app with a payment method ahead of time.

    Now, you will be able to begin your selections, one at a time and refer to either the Tip Board or My Day to see when you can make your next selections, one at a time until the park closes.

    Tips:
    Buying the Disney Genie+ service will present you with unlimited digital downloads from Disney PhotoPass Service attraction photos including Magic Shots from your day!

    Enjoy the convenience of Mobile Food & Beverage Ordering using the Disneyland Mobile App.

    It was my pleasure assisting you, Andrew, wishing you a magical visit to Disneyland Resort!

    Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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