Star Wars Galaxy's Edge Guests Walking Entry; multigenerational family, mom and daughter holding hands, father holding son
  • On Jan 8, 2024
    Jason from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to add Genie + after buying tickets; followed directions on page-changed My Date to reservation date and clicked on purple banner, reverts back to today's date

    Hi there, Jason!

    Welcome to planDisney! I'm not an all-powerful genie...and it looks like my lack of phenomenal cosmic powers might mean I'm a little late to answer your question. I'm so sorry! But I'd love to give you some information for your next trip. 

    You are welcome to add Disney Genie+ Service to your tickets, but you won't be able to do it until you're actually inside one of the theme parks for the day. Once you've entered one of the parks you can open up the Disneyland Mobile App and tap "Purchase" on the purple Disney Genie+ Service banner that's right on the home screen. Just complete your purchase and you're ready to start selecting Lightning Lane return times!

    I hope you were able to use this process during your last visit! I think the only detail you were missing was being inside the theme park. Know that you can always use the mobile app to chat with a Cast Member for help, too!

    Jason, will you be visiting the resort again this year? There is a LOT of magic coming for 2024, you can find the details in this post on the Disney Parks Blog! I'm especially thrilled to see celebrations like Season of the Force returning to the parks, not to mention an even longer Halloween Time at the Disneyland Resort season. Hope to see you in the parks!

    Keep moving forward!


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Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

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