Hi, there!
Welcome to planDisney, Shawna. I'm so happy you stopped by and even happier to see you'll be visiting the Walt Disney World Resort soon! A Disney vacation is always magical, but exceptionally so during the
holiday season. You're sure to make many merry memories!
I'm glad to hear you've heard about
Disney MagicMobile Service. This convenient feature on the
My Disney Experience mobile app is super cool! When you add a Disney MagicMobile Pass to your digital wallet, you can use it much like a MagicBand to enter the theme parks, connect your Disney PhotoPass photos to your account, and charge purchases to your Disney Resort hotel folio. My son lost his MagicBand on our most recent Disney vacation, and I was pleasantly surprised by how easy his Disney MagicMobile Pass was to use instead!
Not knowing the exact details about how many Guests are in your travel party, I can't be completely sure why you're not able to add everyone's Disney MagicMobile Pass to your digital wallet. I
can tell you, however, that
you can have up to 11 per digital wallet. If you have other passes or credit cards stored on your digital wallet, they'll count toward that limit of 11. When I added my family's Disney MagicMobile Passes to my Apple Wallet last summer, I was sure to clear out some old Broadway tickets I had stored there. That created some much-needed space!
If deleting items from your digital wallet doesn't help in adding everyone's Disney MagicMobile Pass, I recommend giving the My Disney Experience team a call at (407) 939-4357. A friendly Cast Member there may be able to assist you!
If all else fails, arrive to the first theme park you plan to enter a little early. Stop by a ticket window at the entrance with your ticket confirmation email. The Cast Member there can issue everyone in your travel party (with valid admission) a Key to the World card that you can use to enter the theme parks.
I hope this was helpful, Shawna. I'm wishing you a magical visit to the Walt Disney World Resort!
Ashley