Cinderella Castle 50th Day
  • On Dec 6, 2021
    Shawna from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to add everyone in my party to my Disney MagicMobile so we can get into the parks and then buy magic bands (and so we don't have to wait in line at guest services) but it is only letting me add 2/3 members of my party to my wallet.

    Hi, there!

     Welcome to planDisney, Shawna. I'm so happy you stopped by and even happier to see you'll be visiting the Walt Disney World Resort soon! A Disney vacation is always magical, but exceptionally so during the holiday season. You're sure to make many merry memories!

     I'm glad to hear you've heard about Disney MagicMobile Service. This convenient feature on the My Disney Experience mobile app is super cool! When you add a Disney MagicMobile Pass to your digital wallet, you can use it much like a MagicBand to enter the theme parks, connect your Disney PhotoPass photos to your account, and charge purchases to your Disney Resort hotel folio. My son lost his MagicBand on our most recent Disney vacation, and I was pleasantly surprised by how easy his Disney MagicMobile Pass was to use instead!

     Not knowing the exact details about how many Guests are in your travel party, I can't be completely sure why you're not able to add everyone's Disney MagicMobile Pass to your digital wallet. I can tell you, however, that you can have up to 11 per digital wallet. If you have other passes or credit cards stored on your digital wallet, they'll count toward that limit of 11. When I added my family's Disney MagicMobile Passes to my Apple Wallet last summer, I was sure to clear out some old Broadway tickets I had stored there. That created some much-needed space!

     If deleting items from your digital wallet doesn't help in adding everyone's Disney MagicMobile Pass, I recommend giving the My Disney Experience team a call at (407) 939-4357. A friendly Cast Member there may be able to assist you! 

     If all else fails, arrive to the first theme park you plan to enter a little early. Stop by a ticket window at the entrance with your ticket confirmation email. The Cast Member there can issue everyone in your travel party (with valid admission) a Key to the World card that you can use to enter the theme parks. 

     I hope this was helpful, Shawna. I'm wishing you a magical visit to the Walt Disney World Resort!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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