Guardians of the Galaxy at Night
  • On Jun 2, 2022
    Robert from AK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to add Disney + to our park tickets using the mobile app but it says I do not have valid park passes. I can see the park passes but it will not let me add them. What do I do?

    Hi Robert, and welcome to planDisney!

    I see that you have a Walt Disney World Resort vacation coming up, and I know that you are counting down the days until your November arrival! It seems I am always on a countdown, and I like it that way. 

    I believe you may be referring to the Disney Genie+, and if so, starting June 8, you will only be able to purchase it through the My Disney Experience app on the day of your visit. In other words, on the day of your scheduled theme park visit, you can purchase Disney Genie+ (one day at a time) via the My Disney Experience app (subject to availability). So that I could get a feel for what you are experiencing, I went in to try and add Disney Genie+ to our existing theme park tickets for our upcoming visit next month, and I also got the message, “This guest does not have a valid theme park admission.” What that means is I do not have a valid admission for today, but when the time comes for our theme park reservations, the morning of our reservation, it will give me the option to purchase (should availability exist). So everything will be in place when the time comes.

    Please let us know if you have additional questions before your arrival because I am sure you will be engulfed in the fun of planning, and we want to help.

    Have a magical time!

    Raquel
thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.