• On Nov 14, 2021
    Karen from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to add our daughter to our plan and reservation. Want to have her share She will be staying with us. It keeps saying sorry unable to do. Help. Leave in 2 weeks.

    Hello, Karen! Welcome to planDisney, and thank you for stopping by to see us! I’d be happy to help you make it easy for your daughter to share in your Walt Disney World vacation planning! Planning is more fun with more people involved! 
    Given the issues you’ve been having, you’ll likely need to start fresh by removing your daughter’s profile entry from your Family & Friends list. You can do this right from the list itself by selecting “Update” next to her name and then “Remove from this list.” Immediately following, you can add her back and enter her e-mail address. Next, she will need to confirm that she wishes to share in the planning via a link that she will receive via e-mail. 
    Karen, hopefully, this helps you share in planning with those closest to you! I’d also like to recommend that everyone traveling have the latest version of the My Disney Experience Mobile App downloaded onto their mobile devices so they can plan on the go, especially with Disney Genie being available now as well! This new feature adds a new element of customizability to your vacation plans! So if we can help you further with your planning and dreaming, do not hesitate to come back and see us!
    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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