Epcot and monorail at night
  • On Jul 18, 2021
    Marissa from NJ Asked

    I am trying to add complimentary tickets to my account, in order to make a park reservation and the system is not taking any of the numbers listed on the tickets.

    Hi, there!

     Welcome to planDisney, Marissa. I'm so glad you stopped by! It's my pleasure to help you plan your Walt Disney World Resort vacation.

     The only thing better than a visit to the theme parks is a FREE visit to the theme parks. That's so awesome that you have complimentary Theme Park Tickets! Not knowing the exact details of your complimentary tickets, I'm not sure why you're experiencing difficulty adding them to your My Disney Experience account. I suggest taking a look at the Link Reservations and Purchases page on the Walt Disney World Resort website. First, click "Select" on the Tickets box. You'll then be prompted to log in to your My Disney Experience account. Once you're logged in, you'll see the page where you can link your tickets to your account. There's a helpful guide there that may help you find the ID number on your complimentary tickets. If that guide is not helpful, I suggest calling the Ticketing Team at (407) 566-4985. A friendly Cast Member there will be happy to assist you! Just be sure to have all your ticket information on hand when you call. 

     As soon as you have your Theme Park Tickets sorted out and linked to your My Disney Experience account, go ahead and make those all-important Theme Park Reservations via the Disney Park Pass System. With your tickets and your reservations set to go, you'll be ready to enjoy pixie-dusted adventures in the theme parks in no time!

     Your visit is the perfect time to experience the EPCOT International Food & Wine Festival. This special event is not to be missed! The Disney Parks Blog recently posted a 2021 EPCOT International Food & Wine Festival Foodie Guide. Check it out!

     I hope this was helpful, Marissa. I'm wishing you a Disney vacation that is practically perfect in every way!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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