Mom And Son Giraffe
  • On Dec 3, 2013
    Kaitlyn from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi moms, when i try to select my fastpass +, i get this error every time.We're Sorry! The selected date must be within at least one party member's FastPass+ selection window." could you tell me what this means. could it be because it not all paid yet

    Hi Kaitlyn,

    I'm sorry to hear about the issue you're experiencing with your FastPass+ selections. Hang in there, it's still a brand new system and they're making improvements every day.  

    With the message you're getting, I've heard of a variety of solutions that have worked. Some are as simple as logging out of My Disney Experience and logging back in, while others have had success after deleting the cookies on their web browser.

    My best advice would be to call the My Disney Experience technical support team to see if they can figure out what's going on with your account. Their number is: (407) 939-7765.

    I hope that helps and I hope you enjoy the new FastPass+ system!

    Best regards,

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Meet the Panelist: Derek, Virginia

Whether you're traveling with infants or preschoolers, planning a family reunion, taking a romantic trip for two, or even traveling solo - I've been in your shoes.  I'd love to help you make the most out of your next Disney vacation! Learn More About Derek

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