• On Jun 19, 2018
    Gary from Co.Down Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    when i try to scan my fastpass+ card to my iphone Disney World app it says it already been linked to an account but my app does show anything

    Hello Gary and welcome to the Disney Parks Moms Panel where it's always an additional pleasure for me to assist a fellow Guest who also visits the magic of Walt Disney World Resort from across the pond! 
    As FastPass+ isn't an actual physical ticket or card I do believe the fastpass+ card mentioned in your question may be one of the UK exclusive Ultimate Tickets which should be linked to a My Disney Experience account or via the My Disney Experience mobile app to enable the making of those all important FastPass+ selections prior to your magical visit to Walt Disney World Resort.
    Of course without viewing your personal My Disney Experience account it's a little tricky for me to know exactly what's going on but I can tell you that any already linked Disney tickets can be viewed by following the My Tickets tab within the mobile app.  Should these already linked tickets not be visible then I suggest discussing any potential glitches with a knowledgeable Cast Member in Technical & Website Support who'll be only too pleased to advise you further via the UK freephone number contained within this handy Walt Disney World Phone Directory
    If I've misunderstood your initial enquiry then please do pop back to ask me another question and I'll do my very best to sprinkle some pixie dust onto your already magical upcoming Disney holiday!
    ~ Jane
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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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