Father and son walking through BOG
  • On Jun 13, 2021
    Martin from Lima Asked

    When I try to make reservations for a party, the page shows me an error after I select the park (Hollywood studios) and I cannot complete the process. Is there any other way to make the reservation for a park ?

    Hi there Martin, and welcome to planDisney!

    Three chEARs! Your visit to the Most Magical Place on Earth is only a few weeks away. Summer is a wonderful time to travel to Walt Disney World. The excitement is real as families celebrate the end of another school year during Olaf's favorite season. 

    To make Disney Park Pass reservations, first make sure everyone in your party has a linked theme park ticket. You can double-check to make sure by clicking on "Mis Planes" from the My Disney Experience dropdown menu and then "Tickets y Memory Maker." Under "Pases y Tickets para Parques Temáticos" you should see a list of everyone in your group with an associated theme park ticket. If you're not seeing this, you'll need to link theme park tickets by clicking on "Agregar Más Planes" on the "Mis Planes" screen.

    If everything with your tickets is in order, you might just have to do some refreshing. Just last month, I was making Disney Park Pass reservations for a last-minute trip, and I experienced what you are describing. I noticed that sometimes I had to refresh my screen when completing the final step of making a Disney Park Pass before I had success. The good news is, I checked the Availability Calendar for you, and things look fairly open in mid-July. My advice is to try one more time, and if you get to the screen where you select a theme park and see another error, try refreshing. I had to do this several times until everything worked out. If you continue to encounter problems, try calling 001 (407) 827-7153 to see if a Cast Member can assist you. 

    I hope this is helpful, Martin! I noticed you'll be traveling to us from Peru. Did you know some panelists also answer questions in Spanish? If you have any local friends or family members who could benefit from vacation planning advice en Español, send them our way. Thanks for stopping by planDisney, and we'll see ya real soon!

    ¡Buen viaje!
    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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