Avengers Campus featuring Thor
  • On Jul 26, 2022
    Clarisa from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I try entering or scanning the tickets I get: "an invalid id number". Any other methods I could try to link the tickets so that I can have access to our Genie service? Is there a limit to tickets linked per account?

    Hey there, Clarisa! Thanks for visiting us at planDisney. A warm welcome to you! 

    I’m sorry to hear you’re having issues with linking your tickets to your account. There are two ways to link your tickets – through the Disneyland website or through the Disneyland mobile app.

    Let’s try the website first. Log in to your Disneyland account, go to My Disneyland and select Link Tickets. You will be prompted to enter the ticket ID numbers one at a time.

    My preferred method to link tickets is through the Disneyland mobile app. Under Tickets and Passes, click the “+” in the upper right corner and you’ll see a prompt to link tickets. This is where you can scan the tickets or enter the ID numbers manually. 

    You can link multiple tickets to your account for your party, and you’ll be able to reserve Lightning Lanes for up to 12 Guests at a time. 

    If you’re having issues linking the tickets in advance, you can ask Guest Services for assistance once you arrive or contact Ticket Services in advance of your arrival. 

    I would love to share more information about how Genie is going to make your wishes come true with Disney Genie+!

    ~ There are a total of 19 attractions across the two parks with Lightning Lanes, and an additional three attractions with Individual Lightning Lanes which can be purchased separately.

    ~ Though there are three attractions with Individual Lightning Lanes, you can only purchase two Individual Lightning Lanes in a day. 

    ~ You can only use one Lightning Lane per attraction per day, but you can still use the standby queue if you want to experience it again.

    ~ Once you make a Lightning Lane selection, you can make your next selection once you have redeemed that original selection, or 120 minutes after making the selection, whichever comes first.

    ~ Genie+ comes with complimentary access to Disney PhotoPass! This is an amazing perk and includes unlimited digital downloads of photos taken by the Disney PhotoPass Photographers and attraction photos. Be sure to ask the photographers about Magic Shots – they can include special effects and characters in your photos! 

    Clarisa, I hope this information is helpful! Enjoy your magic carpet ride at the Happiest Place on Earth. 

    Kamini

thumbnail image for Kamini

Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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