Hi Sue,
It's so nice to see you back at
planDisney! It's handy to have your digital Disney Vacation Club Digital Membership Card on your phone, I'm sorry you are having issues with the My Disney Experience Mobile App. When I have problems with an app on my phone, sometimes deleting it and reinstalling it does the trick. If this doesn't work for you, there is another way to have your Digital Disney Vacation Club Membership Card on your phone for easy access when showing your card for
discounts on dining, merchandise, experiences and more! Let's take a peek.
In the past, Disney Vacation Club Members needed to show their physical blue card or a photo of it to access benefits and discounts. Now, Members can simply show a picture of their digital card. To find your Digital DVC Membership Card, log in to the
DVC website, hover over the "My DVC" tab, and select "View My Membership Card." Then click the blue "View Temporary Card" button, and your digital card will pop up, displaying your DVC number and an expiration date (one month from the current date). I recommend taking a screenshot of the card and saving it in a folder for quick access!
Sue, I hope this information helps! If you're still experiencing issues after reinstalling the app, I recommend reaching out to Member Services. They’ll be able to connect you with the right team to get your app up and running and your Digital Membership Card will be ready in no time.
Good luck,
Candace