Grandparents and Grandchildren meet Mickey and Minnie Mouse; Magic Kingdom; carousel
  • On Mar 26, 2024
    Kate Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I try to get a DAS for my elderly relatives?

    Hi there Kate, Welcome to planDisney! Thank you for stopping by with your excellent question. I'm thrilled to assist you! It sounds like you're planning a trip to Walt Disney World Resort. You're sure to make some excellent memories at the Most Magical Place on Earth!

    Disability Access Service (DAS) is a wonderful service that my family and I have used in the past. DAS is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.

    Eligible Guests can now pre-register for DAS Advance virtually with a Cast Member, using live video chat. Please note that your relatives may pre-register as soon as 30 days in advance of a park visit, but no less than 2 days before arrival. During the registration chat, they will be able to work with a Cast Member to book up to 2 one-hour return windows for select experiences using our DAS Advance planning option (you may also make additional DAS selections on the day of your visit). 

    There are 2 ways for eligible Guests to register for the DAS program; pre-arrival via live video chat as I previously mentioned or in person at Guest Relations during a park visit. Cast Members will work with Guests individually to discuss specific requests and offer assistance.
    Before you register, make sure to:
    • Link valid theme park admission for each member of your party.
    • Ensure that the Guest(s) who is requesting to use DAS is present at the time of registration, either via live video chat or at one of the Guest Relations Main Entrance locations
    I hope this information helps you prepare for an exciting visit to Walt Disney World Resort, Kate! Thank you again for visiting planDisney. We'll see ya real soon!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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