• On Mar 10, 2022
    Kayla from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I try and book my park reservation it keeps splitting my family up it says my husband and my two kids can book together but then I have to book by myself

    Hi there, Kayla!

    Welcome to planDisney! I see you have a trip to the Most Magical Place on Earth coming up this summer! What a special treat for your family! When you arrive, the EPCOT International Flower & Garden Festival will be in full swing! Your kids will love exploring the World Showcase, finding their favorite Disney characters in the form of larger-than-life topiaries! I just had the chance to check out the festival last week. My favorite topiaries were the Seven Dwarfs, which I spotted as I enjoyed a delicious snack from Karamell-Kuche in the Germany Pavilion.

    Kayla, I ran into a similar issue when booking a trip for my own family. The most likely reason this is happening is that you have different ticket types. For example, if you have an Annual Pass and your other family members have One Park Per Day tickets, you will have to make separate reservations for each ticket type. If you check the Theme Park Reservation Availability and book both park pass reservations back to back, you should be fine securing reservations for everyone. 

    The good news is that as long as everyone has park pass reservations each day, it doesn't quite matter how you booked them! You can enter the parks together or separately and continue about your day as normal. But, if you encounter any additional issues booking the reservations, even separately, or if you are at a loss for why the system is still requiring you to make reservations separately, you may consider enlisting the help of a friendly Walt Disney World Cast Member. You can reach them directly by calling the dedicated number for Existing Tickets

    Kayla, I hope this helps you secure those park pass reservations so you can continue planning all of the ways in which your family will make magical memories together!

    Hakuna Matata,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.