• On Feb 25, 2016
    Kathryn from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    When I try to add my youngest child (8yo) to our party it says he has already been added to another group and then lists me as the other group! How do I sort this out?

    Hi, Kathryn!

    The easiest way to sort this out is to call Disney's website support at (407)939-4357. They can get everyone grouped properly so your son is on your reservation. I had a similar problem adding my kids, and it was straightened out quickly with a phone call.

    Hopefully your problem will be fixed with the wave of their magic wands and a touch of pixie dust. Good luck!

    Cathy

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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

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