• On Feb 25, 2016
    Kathryn from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I try to add my youngest child (8yo) to our party it says he has already been added to another group and then lists me as the other group! How do I sort this out?

    Hi, Kathryn!

    The easiest way to sort this out is to call Disney's website support at (407)939-4357. They can get everyone grouped properly so your son is on your reservation. I had a similar problem adding my kids, and it was straightened out quickly with a phone call.

    Hopefully your problem will be fixed with the wave of their magic wands and a touch of pixie dust. Good luck!


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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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