Mom And Son Running through park; RunDisney; incredibles shirt
  • On Sep 19, 2013
    Teresa from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there any truth to the elimination of the "Guest Assistance Card"? As a parent of a special needs child who has traveled to Disney and has plans to travel again by the end of this year, this is very concerning. Thank you.

    Hi, Teresa!  The Guest Assistance Card is not being "eliminated", however, it is being replaced.  The new card will offer guests with disabilities similar accommodations to the ones offered by the Guest Assistance Card, in that it will help eliminate long waits in narrow queues.

    The new program, the Disability Access Service Card will allow guests with disabilities to check in and get a return time for an attraction that is based on the current wait time for the attraction.  This will allow guests to return at their appointed time and know they won't have to wait in a line or with a crowd of other guests, which is a concern to many guests with disabilities.

    While you are waiting for your return time, you are free to visit attractions without a wait, or browse some of the other areas of the park.  

    The DASC will provide the necessary accommodations to guests with disabilities, while making sure all the guests are able to enjoy the same magical experience.  

    I hope this helps to ease your mind some when it comes to traveling with your special needs little one.  As someone who travels often with guests who have used the GAC, I am thrilled to see Walt Disney World working with such agencies as Autism Speaks to make sure each guest enjoys a wonderful vacation!  It reaffirms the commitment Walt Disney World has to each and everyone of its guests.
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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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