• On Sep 24, 2021
    Ricardo from Jalisco Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I have a trip for Xmas, I be arriving to Disney's All Star Sports Resort, I'm trying to buy magic bands for me and my familiy, but when I proceed to check out it doesn´t let me pay for them.

    Hi Ricardo, 

    Welcome to planDisney and thank you for taking the time to reach out to us with your question about MagicBands.  I am so glad to hear that you are visiting Walt Disney World Resort over the holiday season, I am sure you are going to make some magical memories with your family.  

    I am sorry you are having difficulty purchasing your MagicBands.  I have been through the same thing when we were trying to purchase our MagicBands last year.  Sometimes when the bands that you choose sell out as you are making selections, it will not let guests proceed any further on the website to complete the purchase.  The site is refreshed constantly with new and different bands, depending on stock, so if the MagicBand is popular it may disappear quickly.  Try selecting a different band and then follow the steps to purchase and hopefully you will have better luck.  If you don't see a band that you would like to purchase, you could also wait a little longer to see if the one you were wanting restocks.  Since you are visiting during the holiday season, you could also wait and see if any seasonal MagicBands become available.  I have also found that it is easier purchasing my MagicBands using the website rather than the My Disney Experience App, for me I have less encounters with Stitch causing problems and eating the page.  

    I hope you have a wonderful visit at Walt Disney World Resort this December, Ricardo.  If you have any other questions as you continue to plan your Christmas Vacation please come back to planDisney.  We are always happy to help. 

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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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