Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Nov 3, 2023
    Camilla from Lazio Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! My trip is planned for May 24. I've already purchased a vacation package and linked them to my account. I'd like to buy the memory maker, but I see it at full price and not as "advanced purchase". What am I doing wrong?

    Hi there, Camilla!

    Thanks for stopping by with your fantastic Walt Disney World Resort vacation planning question. You're as welcome as can be here at planDisney! I'm excited to hear you're planning to visit The Most Magical Place on Earth next year and I'm happy to help you prepare for your enchanting escape.

    It sounds like you've already secured a vacation package and linked the reservation details to your account in My Disney Experience. Terrific! Camilla, I understand you're hoping to add Memory Maker to your existing booking at the advance purchase price. Memory Maker will allow you to capture and cherish all of your group's special vacation memories throughout your visit with unlimited digital downloads of your Disney PhotoPass photos and videos! I'm sorry to hear you're experiencing difficulty adding Memory Maker to your reservation using the Walt Disney World Resort website. Camilla, in this case, you'll want to reach out to the friendly Cast Members at the Disney Resort Hotel Reservations phone line to add Memory Maker to your existing booking. Your Memory Maker entitlement window corresponds to your theme park ticket entitlements, so you'll have access to photos from every day you spend in the theme parks!

    Camilla, once you arrive onsite at The Most Magical Place on Earth, consider purchasing a Disney band or downloading the My Disney Experience mobile app to add a Disney MagicMobile pass to your digital wallet. This will allow you to quickly and easily link all of your Disney PhotoPass media to your account! Alternatively, you could request a physical card at any Guest Relations location to present to the Disney PhotoPass photographers for scanning.

    I hope you've found this information useful, Camilla. I'm wishing you a magical and memorable vacation at the Walt Disney World Resort! If planDisney can assist with any other parts of the vacation planning process, please feel free to revisit us anytime. We're here to help you make the most of your time at The Most Magical Place on Earth!

    Warm wishes,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

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