• On Dec 11, 2021
    Theresa from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had a trip planned with 4 friends last October. I made the reservation for each of us for epcot. Unfortunately 2 friends could not make the trip. How can I figure out which ticket I assigned to them? Thank you

    Hello Theresa,

    Thanks so much for stopping in to see us here at planDisney. I hope you're enjoying lots of Disney magic in your day today!

    It sounds like two of your Guests could not join you for your Walt Disney World Resort trip in October. In this case, if the tickets remain linked to your My Disney Experience account, you should be able to take a look to see how the tickets are assigned.

    When you sign in to your My Disney Experience account online, you can use the "My Plans" features to view your theme park plans and them park tickets. (The page should show a page heading of "Theresa's Plans and Tickets" or something similar depending on how you set up your account profile name.) In the section named "My Plans, Reservations and Tickets," you should see a tab labeled "Daily Itinerary" and a tab labeled "Tickets & Memory Maker." In the "Tickets & Memory Maker" tab, you should see the tickets linked to your account, and the Guests to whom those tickets are assigned. 

    If you'd like, you can use the "Reassign Ticket" feature to reassign unused theme park tickets to another Guest in your Family & Friends list.

    Theresa, I hope this information helps with your question, and if you find you'd like some additional assistance with your theme park ticket assignments, you can reach out to the Walt Disney World Resort ticket services team at (407)-934-7639. You can also use the online chat service to connect with a Cast Member who can provide some additional assistance for you.

    Here's wishing you a fun and wonderful visit on your next trip to the Walt Disney World Resort, Theresa!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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