Mickey Minnie Halloween Costume
  • On Sep 20, 2022
    Laura from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My trip is in 3 days and my magic bands haven’t arrived yet. They shipped but the tracking hasn’t updated in a week. What can I do?

    Hi there, Laura! Welcome to planDisney!

    Oh boy! You're only one sleep away from your trip to Walt Disney World Resort. Visiting during the fall season is truly special – I think you're going to love everything from the seasonal snacks to the festive fun at Mickey's Not-So-Scary Halloween Party! But before we can get your hands on anything pumpkin spice, let's take a look at the status of your MagicBands.

    Laura, I'm so sorry to hear that your MagicBands haven't arrived yet with your trip right around the corner. My best piece of advice would be to call a Cast Member at (407) 939-4357 and explain the situation with your MagicBands. A little like real-life fairy godparents, Cast Members will always do what they can to turn a pumpkin of a problem back into a carriage! Let them know the date of your arrival to Walt Disney World Resort and have your confirmation number handy. They will be happy to let you know of the next steps that are available to you! 

    However, if you don't have your MagicBands by the time you arrive, I'd recommend taking a little time to download the My Disney Experience app and take a peek at the Disney MagicMobile service. This offers many features similar to a MagicBand, including entering theme parks, entering virtual and Lightning Lane entrances, and charging back to your Disney Resort hotel folio during your stay!

    I'm wishing upon a star that your MagicBands arrive before your arrival to Walt Disney World Resort, Laura! If you have any other questions, please don't hesitate to reach out again. After all, you've got a friend in me! 

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Why hello, dreamers of all ages! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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