Mom and Dad planning vacation
  • On Dec 21, 2020
    Christopher from CA Asked

    I have a trip coming up and I had two my experiences accounts. I had them combine the accounts but I have a guest twice. My hotel, park reservations, dining and magic band is under one, but the other one is linked to the main entrance pass and card. How

    Welcome to planDisney, Christopher!

    Oh, you must be so excited for your upcoming trip to Walt Disney World!

    Using My Disney Experience to make and keep track of all of your Walt Disney World vacation plans is a dream come true, so let's get your account squared away perfectly. 

    Recently, I had the very same thing that you describe happen to me in my own account. On occasion, Stitch gets into the system, causing a glitch with Guests' accounts. Not to worry, though, a Cast Member can help clean up after that little troublemaker by deleting the duplicated Guest information and moving your theme park ticket to your original account. Just call (407) 939-5277 for the assistance you need to get your My Disney Experience account practically perfect in every way. :-) 

    Before you arrive, be sure to download the super-convenient My Disney Experience mobile app, too, so that you can keep track of all of your magical plans right in the palm of your hand. Everything from Walt Disney World Resort hotel reservations, Advanced Dining Reservations, Theme Park Tickets, park reservations in the Disney Park Pass System, and even fantastic Disney PhotoPass pics will all be manageable right through your smartphone. This will make touring even easier!

    As you continue to pack pixie dust into those travel plans, Christopher, be sure to send additional questions our way. We love to help!

    Andrea
thumbnail image for Andrea

Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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