Disney's Magical Express
  • On May 6, 2021
    Erica from NM Asked

    Hi, So we have our trip booked, but on my reservation it does not show the Magic Express Transportation with our package. I just want to confirm we are all set up. Thank you, Erica 

    Hi Erica!

    Thanks for stopping by planDisney!

    I'm happy to hear you have a Walt Disney World Resort vacation in your near future! It sounds like you're finishing up the final details of a visit to The Most Magical Place on Earth. I'm also happy to hear you're planning to take advantage of Disney's Magical Express service - complimentary motorcoach transportation for Guests of Disney Resorts Collection hotels. 

    With Disney's Magical Express, the magic begins the moment you're "wheels down" in Orlando. Guests flying in to Orlando International Airport through the end of 2021 are eligible for the free service, which provides comfortable, clean transportation directly to your Disney resort hotel. After a quick stop by Baggage Claim to collect your luggage, you'll head to the Ground Transportation Area in Terminal B, Level 1 to check in.

    If you've already booked your Disney's Magical Express transportation, no need to worry. Magical Express reservations will not appear in the "My Plans" section of your My Disney Experience account. If your transportation has been booked at least ten days prior to your travel dates, you should receive a confirmation letter in the mail prior to your departure. You'll want to have it with you when you arrive at Orlando International Airport to present to the Cast Member at the Magical Express check-in desk. If, for some reason, you don't receive the letter, you can present your MagicBand, Disney MagicMobile pass, or a government-issued photo I.D. and the Cast Member will assist you. 

    If you haven't yet made arrangements to use Disney's Magical Express, you can call (407) 939-1936 to speak with a Cast Member, or use this convenient online form. Make sure to have all of your flight information and your Disney reservation confirmation number on hand.

    I hope this helps! Have the most magical time on your Walt Disney World Resort vacation!
    Diane W. 


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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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