• On Jul 28, 2021
    Gordon from ID Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! We have a trip booked for Disneyland and signed up for Shuttle Van Service from the airport. How many days from arrival will details need to be set? And is there contact information for the shuttle van service?

    Hi there, Gordon! Thanks for bringing your question to planDisney!

    I am thrilled that you have booked a vacation package for the Disneyland Resort! So many magical memories await you!

    The airport transportation you booked with your vacation package is provided by Karmel Shuttle Service, a third-party provider. It is recommended that you provide the Walt Disney Travel Company with your cell phone number and flight information 30 days prior to arrival. You can provide this information by calling (714) 520-5050. I think it's also a good idea to contact Karmel Shuttle Service directly just to ensure they have everything they need for your airport transfers. They can be reached at (714) 670-3480. 

    When you land at the airport, you will receive a text message from Karmel Shuttle Service with the details about where and when to meet your shuttle. Keep in mind that if you are traveling with children under 8 years old, you must provide the appropriate child seats. You will also be required to install them in the shuttle. 

    If you arrive at your Disneyland Resort Hotel before check-in, feel free to store your luggage with Bell Services until your room is ready. You can then go enjoy the parks or the Downtown Disney District while you wait. 

    I hope this information was helpful. Have a great time at the Happiest Place on Earth!

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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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