Why hello there Michelle, I'd like to wish you a great Canadian welcome to planDisney!
From the sounds of it, you chose to book a vacation package for your upcoming trip this September and I hope you're getting excited about your upcoming
Disney Resort Hotel stay! Now since it looks like you're coming down to Walt Disney World Resort from Canada based on your account, the agent that helped you book this trip should have let you know that at the current time, Canadians are no longer eligible to receive anything in the mail ahead of their stay. I recently confirmed with a Cast Member that this presently includes any of the items that were previously sent out in years past that included an envelope with
Magical Extras, luggage tags and even Disney Bands (also known as MagicBands within the United States). While there's no telling as to whether this will ever be an offering available to Canadians or indeed any other international guests (who are not US Residents), you may have luck when requesting these from the
Cast Members at the Front Desk of the Disney Resort Hotel where you'll be staying.
Note that this is still subject to availability, as the Cast Members even had some difficulty tracking down spare luggage tags that they could provide on my most recent stay when I asked. Interestingly, Canadians are still able to
receive luggage tags and mailed-out information from Disney Cruise Line ahead of their cruise vacation so here's hoping that folks and families in Canada may be able to look forward to a bit of magic in the mail again in the future.
I hope this helps, Michelle - I hope you take the opportunity to enjoy the
EPCOT International Food & Wine Festival as it debuts ahead of your visit and perhaps check out the Eat to the Beat Concert series with some great bands and performer in the lineup this year.
Come on back to planDisney again soon, for any other tips or advice that we're always happy to provide to fellow Canucks!
Wishing you all the best on your quest to acquire the luggage tags that you seek!
Prince