• On Apr 21, 2017
    Patrick from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a trip booked for August. We have an 8 day park hopper pass. Some were bought through Disney Directly and others were bought through triple A. Can we use the ones from Triple A to upgrade and pay the difference, like the ones through Disney?

    Hi, Patrick!

    Without knowing exactly what type of tickets you have, I suggest you call Disney directly to see if they can assist with your ticket issue. When calling, have all your tickets with you as you may need to read the numbers on the tickets to the cast member assisting you.

    I am not exactly sure what can be done by phone, and you may be told that you have to make these changes/upgrades in person at a Disney ticket window when you arrive for your vacation in Walt Disney World. There are so many ticket types and options, so I am sorry that I cannot be of more assistance.

    Give a call to (407)934-7639. If you have a My Disney Experience account already, you will need to know the email address associated with the account.

    Good luck, and I hope you can get your tickets upgraded for your magical vacation!

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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