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  • On Sep 6, 2021
    Lorianne from CA Asked

    I tried upgrading a ticket to a magic key pass, but, following your instructions, when I access my current unused ticket on the Disneyland app, I do not get an option to "upgrade" -- is this because it's on an ipad and not a phone?

    Welcome BACK to planDisney, LoriAnne! I am happy you decided to stop by with another question about upgrading your current unused theme park ticket to a Magic Key Pass. I am sorry that you are having trouble completing the upgrade. You should be able to upgrade an eligible theme park ticket on any device that supports the Disneyland app.

    Your current theme park ticket may be ineligible for an upgrade, as several theme park ticket types are ineligible for upgrades, such as the California Resident promotional ticket. You can read more about upgrading your theme park ticket as well as the instructions on how to do so on the Ticket Upgrades page on the Disneyland Resort website.

    I hope this information helps you complete your purchase of a Magic Key Pass, unlocking a year of magic in The Happiest Place on Earth! Remember, you’ve got a friend in us here at planDisney, so please stop back by any time we can help answer your vacation questions.

    -Angie
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Meet the Panelist: Angie, Florida

Hi! I'm Angie, an Air Force wife from The Sunshine State! I am so happy to share my love and passion for travel, Disney vacation planning, and the magic of a Disney Vacation Club Membership. My family and I have been enjoying our Vacation Club Membership since 2012 and have discovered a whole new world by taking incredible Walt Disney World vacations, cruises on Disney Cruise Line, and have even made a trip to Disneyland Paris. I would love to help you experience the most magical vacation possible!  Learn More About Angie

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