• On Sep 29, 2021
    Terra from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    tried to reserve day & a message that the ticket cannot be validated for reservation. I was told that it may be the park reservations for that day has reached its capacity. but I checked the reserve calendar and my day is open??

    Hello Terra,

    Thanks for stopping by planDisney with your question!

    The way you're describing the message that you're seeing makes it sound like the issue could be more related to the theme park ticket than to the theme park reservation availability itself. 

    One tip I can offer is to check that your theme park ticket is linked to your Disneyland account, either through linking the ticket online or through the Disneyland Resort mobile app. If you are using the Disneyland Resort mobile app, you can tap the main menu in the lower right of the app main screen and then tap "Tickets and Passes" and then tap "Link Tickets & Passes." You'll want to check that the ticket is valid and has not reached its expiration date. 

    If your theme park ticket is a 1-Day ticket, then one other tip I can offer is to check that the date for which you're wanting to make a reservation is not listed as one of the blockout dates that apply to that ticket. 

    If it doesn't look like the issue is related to ticket expiration or ticket blockout dates, then my best suggestion is to call the Disneyland Resort Ticket Services team at (714) 781-4636. A Cast Member can look into the details of your theme park ticket and offer the best guidance.

    It's good news and helpful to know that if your theme park ticket is unused and has expired, you can typically apply the price that you paid for the ticket towards the purchase of a new theme park ticket. The new theme park ticket would need to be priced the same or higher than the price of your original ticket.

    Terra, I'm sure Mickey and his pals are looking forward to seeing you real soon. Here's wishing you lots of wonderful fun when you visit the Disneyland Resort! 

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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