• On Apr 15, 2022
    Sunghwan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We tried to make a reservation with Hooper Option tickets on April 15, but we were unable to make a visit due to a unilateral cancellation by the airline. The valid date of the ticket is April 15, can I change the reservation for another date?

    Hi Sunghwan! Thanks for stopping by planDisney!

    I’m sorry to hear about your flight cancelation. This has been an unfortunate reality for many Guests that are flying to the Walt Disney World Resort lately. I wish we could enlist some Disney magic to get you here in time, but nevertheless, Walt Disney World will still be here when you can arrive!

    I have good news for you! You will be able to still use your Park Hopper Tickets when you arrive onsite. I suggest logging on to your My Disney Experience account now and scrolling down until you find “My Plans, Reservations, and Tickets”. Select “Tickets & Memory Maker” and you should then see an option to “Change Ticket”. If you know the new date you plan on using this ticket, simply make this change here. If there is a difference in cost, you will then be prompted for payment. Don’t worry if you are unsure of when you will visit again since the value of your ticket will not expire. You’ll be able to use this value toward the purchase of a future ticket!

    You can also access your account and make changes using the My Disney Experience App on your mobile device. Log on and select the three horizontal bars on the bottom right of your screen. Select "Tickets and Passes" to view your existing Park Hopper Tickets. Again, you should see a "Change Ticket" option to select and follow the same prompts as you would on the website. Once you make these changes to your tickets, you will be able to then make your new park reservations for the days you plan to visit the parks. You can do so by logging back into your My Disney Experience account and selecting "Park Reservations". 

    When you do arrive at the Walt Disney World Resort, there are countless new experiences to explore! With the Walt Disney World 50th Anniversary Celebration underway, there have been many ways to help commemorate this event while onsite. Be on the lookout for the Disney Fab 50 Character Collection golden statues that can be found across all four theme parks! They make for the perfect backdrop for photos and can even be made into a scavenger hunt trying to find each one! 

    Sunghwan, I know this is not the magical way you intended your trip to begin. But remember, Walt Disney World is known for the pixie dust and magic that it produces. I have a feeling that when you do arrive, you are in for a magical stay!

    See ya real soon!
    Greg
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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