MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Feb 24, 2024
    Linda from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I tried to put my ticket in my wallet and it put my husband’s ticket instead.

    Hey Linda and welcome to planDisney.

    Today is the big day! Your journey into a world of yesterday, today, and fantasy begins in a few hours and Mickey and the rest of the Fab Five are ready to take you there.

    Disney MagicMobile Service is a huge convenience and helps Guests like me tap into theme parks, and attractions, and link Disney PhotoPass Service photos without having to pull out my Key to the World Card or use a MagicBand. I have added, removed, and shared more passes to my wallet than I can remember. Guests can add more than one Disney MagicMobile Pass to their Apple Wallet; for example, a parent could have their own and all their children's passes. In my family, I used to manage both of my kids and now they are old enough to have their own My Disney Experience accounts with their Disney MagicMobile Passes. All you need to do is add your pass and if you want, delete your husbands. Deleting a pass does not delete a ticket. The ticket should still be linked to the Guest it was assigned to in the managing My Disney Experience account. Passes can be deleted and recreated an infinite number of times. First I suggest you try and add your pass to your Apple Wallet then remove his if you want so he can make his own pass.

    Add a Disney MagicMobile Pass

    •  Add your Disney MagicMobile Pass to your Apple Wallet
    • You will have two passes and can select which one to use when needed
    • You can share a Disney MagicMobile Pass with your husband by texting it provided it is done through Apple iMessage

    To remove a Disney MagicMobile Pass

    • Simply delete his pass from your Apple Wallet by clicking the "Info" icon on the upper right 
    •  Scroll down to "Remove Card"
    • If there are multiple "Cards in Group" then tap Edit
    • On the next screen tap the red "minus sign" button and then delete
    Again, you may keep both passes in your Apple Wallet and share his pass to his devices. If you are still having trouble today when you arrive at the theme parks then a Guest Services representative (they wear plaid vests) will be able to help you.

    Linda, I hope this bit of information makes it to you on time. I am sending it via Dash Parr from Disney•Pixar The Incredible because Bolt is taking a nap. Please feel free to write me back directly with any follow-up questions or for other Disney vacation planning tips.

    Enjoy making many Magical Memories.
    ~Jason
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a father and orthodontist who loves the hidden treasures found on Disney vacations. For over a decade, my wife and I have raised our two sons on Disney Cruise Line, Adventures By Disney, and Disney Theme Parks on both coasts. From large group and multigeneration family vacations to adult trips and couples getaways, I am excited to share my years of pixie-dust-covered experiences with you while planning your Disney vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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