Mom and Daughter at Disney's Polynesian Village Resort Room
  • On May 23, 2012
    Ryan from South Yorkshire Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've just tried purchasing a Premium Annual Pass online but I get a message saying I can't do that when it comes to checking out. It looks like Disney have removed the option to purchase the passes if you are a UK resident - is that the case?

    Hi Ryan,

    It's lovely to receive a question from a fellow UK resident!

    I have just attempted to purchase a Premium Annual Pass myself on the USA version of the Walt Disney World website and received the following message "There are no products available online for the type of tickets you requested."

    To investigate further, I asked some of my fellow Moms Panel friends who reside in the USA to try to purchase one and they were all able to do so without encountering any problems.

    I have not seen or heard anything that would suggest it will no longer be possible for UK residents to purchase Annual Passes and can only come to the conclusion that there is some kind of glitch on the website.

    I would suggest that you leave it a few days and try again. If you are still having the same issue, I would recommend that you call (407) 939-1289 to see if it is possible to purchase one over the telephone.
    (In order to make an economical telephone call from here in the UK, you can either use Skype or call 08448-610-610 and when prompted enter the US telephone number which in this case is 407-827-7700. Calls will cost approximately 1p per minute which is obviously much cheaper than making a normal international call.)

    As a last resort, you could always purchase one once you arrive at Walt Disney World.

    Wishing you a magical holiday filled with memories which will last a lifetime!
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Meet the Panelist: Emma, United Kingdom

Hi! I'm Emma from England and I love all things Disney. I am very proud to be representing England on the panel and can't wait to help other families, especially international visitors, to plan their trips to the Walt Disney World Resort and create some lifelong magical memories. Learn More About Emma

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