• On May 13, 2022
    April from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I tried to purchase 3 tickets but the web site said it had to duck out and can't complete me request. Please advise

    Hi April!

    Welcome to planDisney!

    Oh no! I am so sorry that you're having a bit of trouble trying to purchase your Disneyland Resort Theme Park Admission Tickets. Sometimes Stitch goes a little haywire and makes a mess of things. Usually what this means is that there's a slight snafu somewhere, but if you try again a bit later your transaction will go through. Sometimes you simply need to refresh the page or close out the browser. Other times the whole purchasing system goes a bit bonkers because dates for an after-hours special event ticket are finally live, but it usually calms down after a few hours.

    If you haven't already tried rebooking your tickets since you first wrote to us, April, try again now. If you're still not getting through, try to purchase tickets through the Disneyland Mobile App. Another option could be to look at tickets sold by a third-party website, like a travel agent or even Target's online website or app. Lastly, you can also try to book your tickets with a Cast Member by calling the Disneyland Resort Ticket Helpline at (714) 781-4636.

    Pro Tip: Be sure to try to get your tickets as soon as possible because the next step is to make your Park Pass Reservations. Park Pass Reservations notate which park you plan to play in on which day, and tend to fill up completely the few weeks before each Disney day. In fact, hEARs the Park Pass Reservation availability calendar. At the time of this answer, it looks like you should be set to book both your tickets and park pass reservations for your desired Disney dates. But be sure to hurry as the stats change all the time.

    I hope you're able to get the ticket and park reservations you want, April! Be sure to follow the official planDisney Instagram account where we're sharing all kinds of cool tips and tricks. We even just launched the official planDisney Podcast! Thank you again for stopping by, and if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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