Dear Fadra, thank you for reaching out to us at planDisney. I’m happy to try and figure this out with you.
In my recent experience, I don’t think there is a way to
purchase a ticket on the
Disneyland Resort website without making a corresponding theme park reservation with it. Another fellow panelist said she also purchased tickets yesterday and was required to make park reservations before completing the ticket purchase. I wonder if maybe you have the reservation already without realizing it. Please check by following these steps:
- Log in to your
Disneyland account- Go to My Disneyland, then select Ticket and Reservation Details
- Click on the View My Park Reservations
- On this page, you should see your reservation listed
Alternatively, you could also go into the
Disneyland mobile app and click “Future Plans” where you should see your reservation.
If you do not see the reservation in either place, I would contact
Ticket Services via phone or through the “Chat with Us” feature in the Disneyland mobile app for more help.
If you purchased through another vendor, I would contact that vendor for guidance.
I am really hoping you can make it to Disneyland Resort as planned, Fadra.
Keeping my fingers crossed for you,
Kamini