Little girl with Minnie Mouse; holding hands; front of castle; castle bridge
  • On Mar 7, 2024
    Justin from NSW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I tried to purchase Genie+ at the time I purchased tickets but I was unable to add. Can I please speak with someone about adding this on for our upcoming reservation at the end of March. I don’t want to wait till the day.

    Hey there Justin,

    Welcome to planDisney and thank you so much for this question! It looks like your trip to the Disneyland Resort is coming up soon - how exciting!

    When it comes to the Disney Genie+ Service, there are two windows of time that you're able to add it on - either at the time of purchasing your tickets or after you've scanned your ticket into a park for the first time during your trip. Unfortunately, there is not an ability to add it during the time between those windows. Therefore, if you weren't able to add it on when you originally purchased your tickets, you'll want to add it right after you enter your first park on arrival.

    While Disney Genie+ Service is subject to availability, I have personally had a lot of luck adding it on - even on days when it later ran out - when I get to the park right around park opening and add it on as soon as I scan my ticket at the entry gate. I certainly can't guarantee it, but this is the method that has worked for me! 

    To attempt this, you can open the Disneyland Resort mobile app to the home screen and tap the Disney Genie+ Service bar near the top of this page, which will walk you through getting it added on for your ticket through the remainder of your stay. 

    Immediately after it's been purchased, you'll be able to reserve your first Lightning Lane return window and you'll have access to all the other perks like unlimited digital downloads of Disney PhotoPass photos

    As you continue to plan, make sure to also check out the Disney Parks Blog for all the news about what will be happening around the Disneyland Resort during your visit. They recently posted a Foodie Guide to Disney California Adventure Food & Wine Festival that highlights all the delicious options you'll find around Disney California Adventure Park during this season.

    Thanks again for your question, Justin! I hope you enjoy your trip to the Happiest Place on Earth.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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