• On Jul 19, 2019
    Pam from SK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tried looking on the mobile ordering and am unable to locate a customise option ie: take off the tomato in a BLT or something on the side instead of on the burger. Can you do this on the app if so where? Thanks in advance.

    Hi Pam, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another question, my fellow Canadian! 

    We used Mobile Order a lot during our last visit to Walt Disney World Resort. We absolutely loved the convenience of being able to order our meals while waiting for an attraction, and then arriving at the quick service location to see that everything was waiting for us. Another great advantage with mobile order is the ability to see the various kinds of customization options that are available as well as the "allergy friendly" menus for those with special dietary requests

    Based on my experience, there will be some places or menu items that will offer more customization options than others. For example, when I wanted to order a plain hamburger for my little dude when we visited Cosmic Ray’s Starlight Cafe at Magic Kingdom Park, I found it pretty easy to remove the cheese from the bacon cheeseburger that they offered… but not the bacon! Just click on the item, and then you should be able to say “no thanks” to some of the “included” options. But if you find that you still can’t customize your meal to your specifications or if some options aren’t available, then you’ll need to place your order with a Cast Member.

    I hope my answer helps you plan (and order!) a delicious Disney Day. Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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