Hey Robbie!
A warm welcome to planDisney. Thanks for visiting us with your great question about linking Walt Disney World Resort theme park tickets to your My Disney Experience account. I am so sorry to learn you are having issues linking your theme park tickets and making your Disney Park Pass theme park reservations.
Robbie, I encourage you to
use this link to add your Walt Disney World Resort theme park tickets to your My Disney Experience account. Please be sure to log in to the same My Disney Experience account you plan on using to make additional reservations for your visit to the Most Magical Place on Earth.
You will need the confirmation number from your purchase confirmation email or from your theme park tickets themselves. If you do not have these, you will need to speak to a friendly Cast Member.
Additionally, if you purchased your theme park tickets on the Walt Disney World Resort website, there is a chance they are already linked to your account. Please
click here to visit the tickets section of your account.
If you need the help of a Cast Member, please
visit the help section of the Walt Disney World Resort website. You can choose to call, email, or live chat with a Cast Member, Robbie.
If you have any other questions, please visit planDisney again. We are all EARS!
Wishing you a Magical Vacation,
Priscila