Family planning a trip
  • On Dec 25, 2021
    Robbie from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tried to link my tickets which were purchased online to my app and make reservations. The site will not allow them to be linked. And directs me to, which also will not link the confirmation number I was given.

    Hey Robbie!

    A warm welcome to planDisney. Thanks for visiting us with your great question about linking Walt Disney World Resort theme park tickets to your My Disney Experience account. I am so sorry to learn you are having issues linking your theme park tickets and making your Disney Park Pass theme park reservations.

    Robbie, I encourage you to use this link to add your Walt Disney World Resort theme park tickets to your My Disney Experience account. Please be sure to log in to the same My Disney Experience account you plan on using to make additional reservations for your visit to the Most Magical Place on Earth.

    You will need the confirmation number from your purchase confirmation email or from your theme park tickets themselves. If you do not have these, you will need to speak to a friendly Cast Member.

    Additionally, if you purchased your theme park tickets on the Walt Disney World Resort website, there is a chance they are already linked to your account. Please click here to visit the tickets section of your account.

    If you need the help of a Cast Member, please visit the help section of the Walt Disney World Resort website. You can choose to call, email, or live chat with a Cast Member, Robbie.

    If you have any other questions, please visit planDisney again. We are all EARS!

    Wishing you a Magical Vacation,

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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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