mom and son on Kilimanjaro Safari
  • On May 15, 2019
    Andrea from Alajuela Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I tried to link my tickets to my family member; how ever, when I tried to add a FP+ it says my Son do not have a linked ticked and when I tried to add the ID it says it is linked already.

    Hi Andrea,

    I'm sorry to hear that you're having some difficulties getting your tickets linked to the correct Mouseketeer, and I'm so glad that you reached out for help.

    My first suggestion would be to look through your My Disney Experience account to double check that the ticket wasn't accidentally linked to someone else. If you happen to find that ticket linked to a different member of your Family & Friends list, I'm happy to let you know that you can reassign it to your son as long as it is still unused. If you still don't see it anywhere, I'd suggest trying to link it again through this page, and possibly trying a new internet browser. Sometimes that pesky Stitch just likes to cause difficulties. If you're still unable to get the ticket properly linked to your son, I'd suggest reaching out to a Cast Member who specializes in My Disney Experience. He or she would be happy to help you get everything straightened out so that you can get on with making your FastPass+ selections and getting excited about all of your Disney dreams coming true.

    I hope this helped, Andrea! Thanks so much for stopping by the Disney Parks Moms Panel, and have a truly magical vacation with your family!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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