dlr dining 13
  • On Apr 10, 2021
    Sharon from CA Asked

    I have tried to link our tickets (3 day pass) so we could make reservations - but have had no success. It states "the ticket or pass has already been linked to another account". Please provide a phone # to resolve.

    Welcome to planDisney Sharon!

    Oh no, I’ll be more than happy to help you navigate through this problem. I do have a few suggestions for you to try so that you can make sure your tickets have been linked. 

    It sounds like you did attempt to link your tickets. I have a feeling they may be linked, your account just may not be fully identifying them yet. I recommend starting by logging out of your Disney account. After sometime log back in and see if your tickets are there. I also recommend checking your account on the official website as well as the mobile app. I sometimes find when one isn’t working, the other will.

    Sharon, if none of these suggestions help, you are more than welcome to call the Disneyland Resort. A Cast Member will be more than happy to check your tickets for you. Once your tickets have been properly linked, you will then be able to make your park reservations. Hakuna Matata, Sharon, I still see plenty of reservation availability listed on the Theme Park Reservation Availability calendar. I know it is difficult to wait, especially with the Disneyland Resort reopening being so close, but with Faith, Trust, and Pixie Dust, you will be on your way.

    Just think, pretty soon you will be back at The Happiest Place on Earth! Please enjoy a Mickey-shaped treat for me while you are there.

    See ya real soon!
    -Shantel
     
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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