• On Mar 10, 2017
    Paula Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi I've just tried to link my Disney World tickets (bought from third party) to the My Disney Experience, but it's only showing up two member of my family as having tickets, even though I added three tickets in (there are 3 of us). Ideas?

    Hi Paula,

    Welcome to the Disney Parks Moms Panel! Congratulations to you for successfully linking two of your tickets to your My Disney Experience Account.

    Assuming the ticket is valid and you have entered the ticket number correctly when you go to "My Reservations and Tickets" and "Link Tickets" but the ticket still does not link, I would suggest that you make sure all members of your party are listed in your "My Family and Friends." 

    If you continue to have trouble linking that third ticket, call a Guest Services cast member at 407-939-5277. I was unable to link a resort reservation online once but I called and a Guest Services cast member was able to help me. 

    Technology can be perplexing sometimes! Nonetheless, I continue to be amazed with My Disney Experience and the Mobile App. We would definitely miss a Fast Pass+ or Dining Reservation if not for the mobile app.

    I do hope you get that ticket linked!

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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