Little Princess in the Park
  • On Jul 4, 2022
    Christina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have tried for over an hour to buy tickets to disneyland for August 27th. I have a disney gift card and it won't let me buy the tickets. It will say there is an error :-(

    Hi there, Christina!

    Welcome to planDisney! I'm sure you're counting down the days until your fairytale vacation begins! If you haven't heard the great news, Bibbidi Bobbidi Boutique is set to open for magical makeovers on August 25, 2022, just before your arrival. If you're traveling with little ones, or just have an affinity for princesses, be sure to check it out during your visit!

    I'm sorry that you're having trouble purchasing your tickets using your Disney Gift Card. From what I gather, this issue is not uncommon. You can certainly use your Disney Gift Card to purchase theme park tickets, so the issue seems to be more on the technical side. Before confirming your purchase, be sure to double and triple-check that you inputted the gift card information correctly! If closing out your browser and trying again just isn't working, it may be time to call in reinforcements!

    Disneyland Cast Members are like our fairy godparents, ready to wave their wands and make as many of our dreams come true as possible. They are ready and willing to help with issues like these and may even be able to collect payment over the phone if you'd be interested in purchasing your tickets that way! Just give the Ticket Services Line a call to get started. 

    If you'd like, you can also forego the ticket purchase using your gift card and choose a different payment method instead. This would allow for your gift card to be used for dining, snacking and shopping purposes once you arrive!

    I hope you enjoy your time at The Happiest Place on Earth, Christina!

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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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