Cinderella Castle lit in blue at night viewed from Main Street, U.S.A.
  • On Sep 22, 2026
    Victoria from Norfolk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have tried a few times to link my hotel reservation in My Disney Experience but it is not working. please can someone help me?

    Welcome to planDisney, Victoria!

    It's always a pleasure to help fellow Guests from the UK plan their magical adventure, and I'm very happy to help you organise your hotel reservation.

    I’m sorry to hear that you are running into a few issues when trying to link your Walt Disney World hotel reservation to your My Disney Experience account. With a sprinkle of pixie dust, let's see if we can make the process smoother, so you can start enjoying the journey to your magical destination!

    Firstly, login to your My Disney Experience account on the website, then select 'My Plans'. Enter your Booking Reference under 'Resort Hotel', then 'Link a Reservation'; your hotel details should then appear under your plans. When you open your My Disney Experience App, you should then see your hotel reservation on the home screen.

    If, after you’ve tried this, you’re still hitting some bumps in the road, I recommend speaking to a helpful Cast Member at Guest Services before your arrival. I’m wishing upon a star that your hotel reservation will be linked in no time!

    I recommend downloading the My Disney Experience app to use once you are in the USA, as you’ll be able to see all of your tickets, reservations, and magical plans all in one convenient place!

    Top Tip: You can enjoy even more time exploring the parks when you use Mobile Food and Beverage Ordering in your My Disney Experience App! It's a great tool to help you save time waiting in line for your food by pre-ordering for pick-up during a designated return time. Some of my favourite Quick-Service spots for mobile food ordering are Docking Bay 7 Food and Cargo at Hollywood Studios, Regal Eagle Smokehouse at EPCOT, and Columbia Harbour House at Magic Kingdom.

    I hope this helps make your upcoming holiday practically perfect in every way, Victoria. If you have any more questions, stop by and see your planDisney 'Ohana anytime.

    Sending faith, trust, and pixie dust,

    Abi
thumbnail image for Abi

Meet the Panelist: Abi, United Kingdom

Hello from bonnie Scotland! I’m Abi, wife, mum, author and education worker with a love for all Mickey-shaped snacks. While I may call the UK home, a piece of my heart will always reside at Walt Disney World. I love to return year after year with family and friends, creating core memories that last long after the park gates close.
Learn More About Abi

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