• On Mar 3, 2021
    Kathryn from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've tried every available way to find out where to pay on my account. Where do I go to do this?

    Hi, there!

     Welcome to planDisney, Kathryn. We're thrilled to hear you're planning a Walt Disney World Resort vacation! It's the very best kind if you ask me. 

     It sounds like you've already booked your Disney Resort hotel. Wonderful! No matter which unique hotel you selected from the Disney Resorts Collection, you are going to love the convenience of staying "on property." I think that my favorite thing about staying in a Disney Resort hotel is that my family is immersed in the magic of Disney storytelling even after we leave the theme parks! 

     To answer your question, you should be able to make payments on your vacation package online in any amount at any time. Let's see if we can get this sorted out for you! First, log in to your My Disney Experience account. Click on "My Plans" from the My Disney Experience drop-down menu in the top right corner of your screen. If you scroll down to your Resort hotel information, you should see your balance listed near your confirmation number along with an option to make a payment. If you don't, not to fret! You can make payments over the phone by calling (407) 939-1936. A friendly Cast Member there will be happy to assist you!

     Be sure to keep your eye on the Disney Parks Blog while you're planning your vacation. It's your best resource for news and updates about Disney Parks and destinations!

     Thanks for stopping by, Kathryn. Please visit us again soon with any new questions you may have about your visit to the Walt Disney World Resort! We'd love to help you plan a magical stay.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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