Disneyland Main Street
  • On Sep 1, 2021
    Crystal from CA Asked

    Tried to apply my 3 day passes to so cal imagine key annual pass, got to confirm purchase & would not proceed please help Disneyland is closing now

    Hi ya, Crystal!

    Thanks for bringing your question to planDisney. We’re all EARs and more than ready to help!

    Uh-oh, I’m sorry to hEAR that you are having trouble upgrading to a Magic Key Pass. Let’s see what I can do to help. My first question is, what kind of 3-day ticket do you have? Unfortunately, if you are trying to use the California Resident Ticket Offer towards the upgrade, you will not be able to. These Special Offer tickets are not able to be upgraded, so that might be the reason why you are unable to progress in the purchase process.

    If you are trying to use a standard 3-day ticket (not the California Resident offer) then I do recommend calling Magic Key Guest Relations. A Cast Member there will be more than happy to help you complete this upgrade for you. 

    Crystal, I hope this helps answer your question. I can’t wait for you to begin your full year of magic. There’s so much to unlock, you’ll have plenty of new memories to share and remember for a lifetime! Don’t forget to take a look at the available discounts you have as a Magic Key holder.

    Have fun!
    -Shantel
     
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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