• On Sep 28, 2018
    Catherine from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Tried to add room request for first floor preferred room at POR during my online check-in. When I click that link it just says “Select”. No option to type in preferences. What am I doing wrong?

    Hi Catherine, and welcome back to the Disney Parks Moms Panel!

    My family had the most magical time when we stayed at Disney’s Port Orleans Resort – Riverside earlier this year. We really enjoyed exploring the beautiful grounds, walking along the Sassagoula River, and my kids loved splashing and going down the water slide in the Ol’ Man Island Pool.

    Catherine, I have experienced the same thing when completing my Online Check-In with every resort reservation I’ve made this year. It appears that Vanellope Von Schweetz (the glitch from Wreck-It Ralph) has been racing her delicious candy-filled sports car through the Walt Disney World computer system – we have a glitch! For me, the easiest way to handle this issue is to contact Walt Disney World Resort Reservations at (407) 939-1936 and ask a Cast Member to add the requests to your reservation. You could also contact the My Disney Experience Technical Support team at (407) 939-4357 and ask if there’s a way to fix the problem on your end. I’m wishing you much pixie dust as you make your room requests!

    I hope you love staying at Disney’s Port Orleans Resort – Riverside. One of my favorite things about this resort is that it has such extensive recreation options; just check in with a resort Cast Member to learn all about what’s currently being offered. Whether you’d like to try fishing, go for a carriage ride, or do some yoga on the lawn, there’s fun for everyone at the resort. The latest offering that I can't wait to try is Painting on de’ Bayou at French Quarter, where Guests 12 and older get to paint a Disney-inspired picture with the help of an instructor. How fun is that!? 

    Wishing you a magical vacation,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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