Disabled man getting on Expedition Everest
  • On Jun 13, 2023
    John alexander from Angus Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are travelling to Disney in under 4 weeks. My Son has Autism and ADHD and I have Osteoarthritis and may require walking aids to help cope with travelling around the parks. Where can I get a DAS pass for my son and how does it work?

    Hello there, John Alexander! 

    Thanks for bringing your question to planDisney. I am more than happy to help you make the most of your upcoming holiday to the Most Magical Place Earth. 

    When you and your dear son arrive, stop by Guest Services near the theme parks' entrances. A Cast Member will help determine his Disability Acess Service (DAS) eligibility and set you all up for your first Lightning Lane return time of the day. If he qualifies, it will include him and up to five additional party members for your entire visit (up to 60 days). As the day progresses, you can make your next Lightning Lane selection yourself using the My Disney Experience app's Self-Selection Tool or ask a Guest Experience Team Cast Member at the blue umbrellas around each theme park. John Alexander, you may have heard that there is a way to virtually pre-register for DAS; however, at the moment, that option is not available for those who live in Great Britain.

    Please keep in mind that, according to the Walt Disney World website, "a Guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Depending on the experience, Guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait." So, there is a chance that your son won't qualify for DAS, but you would get information about accommodations from Services for Guests with Mobility Disabilities. If you'd like, contact them at disability.services@disneyparks.com. Also, I strongly recommend checking out the Services for Guests with Cognitive Disabilities web page for some awesome recommendations for your son to have the best time at the theme parks. 

    AN EXTRA GEM: If your son needs an ECV or wheelchair, rentals are available via Guest Services near the front of the theme parks, water parks, and Disney Springs that are first-come, first served. And if this will be your son's first visit to Walt Disney World Resort, be sure to pick up a complimentary "I'm Celebrating..." button from the front desk of your Resort hotel or at Guest Services locations in the theme parks. Sometimes, Cast Members and other Guests spot these buttons and may make your day even more magical. 

    I really hope that you found this information helpful, John Alexander. If you have any other questions, please don't hesitate to revisit us here at planDisney. I'm all ears! 

    Magic always, 
thumbnail image for LeAndra

Meet the Panelist: LeAndra, Florida

Hey, Mouseketeer! I'm LeAndra, a wife, mom of two, and content creator from beautiful Central Florida. I've lived near The Most Magical Place on Earth for my entire life; so, I like to say that I'm a Guardian of this galaxy! My love of all-things-Disney has also taken me on multiple cross-country road trips to Disneyland Resort and on a few flights over to Disneyland Paris. I am oh-so-grateful to be a part of your world by helping you plan your magical vacations.  Learn More About LeAndra

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.