AA; disabled girl meeting with Cinderella
  • On Feb 3, 2025
    Janine from Northern Ireland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi we are travelling to Disney on the 3rd of May, my daughter has autism and ADHD how can I go about getting a pass for us as she doesn't do long lines and waiting well?

    Welcome to planDisney Janine! Thank you for stopping by with your great question. I’m happy to help! At Disney, we’re committed to creating a magical and accessible experience for all Guests. For those who may have difficulty tolerating extended wait times in a conventional queue environment, we offer the Disability Access Service (DAS) designed to support Guests with disabilities. I’d love to guide you through the process of registering and making the most of this service!

    Every guest who wants to register for DAS must have a video chat with the DAS team up to 30 days before their visit. For international guests, this video chat can only take place once you arrive in the United States. Once you're in the US, use this link to register and speak with a Cast Member. Please note, the link will only work in the US. 

    At the parks, you are welcome to use your mobile device to join the video chat, but you can also connect from your Resort hotel room, which may provide a more private and quiet space. Additionally, you can visit any Guest Relations location in the parks for assistance with connecting to the video chat. You can do this on the first day of your visit to get everything organized.

    I hope you find this information helpful as you prepare for an exciting visit to Walt Disney World Resort, Janine! Please feel free to reach out to me directly with any specific questions you may have. I would love to help! Thank you again for visiting planDisney. Have a magical day!

    Kay
thumbnail image for Kay

Meet the Panelist: Kay, New York

Hiya Pals! I’m Kay from beautiful Upstate New York. I’m a wife and mom to three beautiful musketeers. We are avid Disney fans and consider Walt Disney World our second home. We got married at Disney and have celebrated many milestones there and I cannot wait to help you plan your magical vacation! Learn More About Kay

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