Aulani lobby
  • On Jun 25, 2023
    James from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I am travelling to Aulani in September. I understand that Magic bands now work there. Since I have a confirmed reservation, can I get magic bands now (in advance)? I live in Canada, can I get them shipped to me?

    Aloha, James!

    What can I say except you're welcome here at planDisney!  How exciting that you are heading to Aulani, A Disney Resort & Spa soon.  See where the line in the sky meets the sea, James? It calls me and it will call you too once you see one of those epic Hawaiian sunsets over the horizon.  

    James, you are riding the wave of updates at Aulani!  Just recently, Disney Bands were implemented to work at Aulani to open your room door and for charging purchases to your room.  They do not do anything interactive at the Resort at this time.  You can connect your Disney Band to your account at check-in. 

    Regarding purchasing a new Disney Band,  unfortunately, these can't be shipped internationally even for use at Aulani.  You can check the onsite gift shop at Aulani to purchase a new one, as I just spoke to the Front Desk to confirm they are on sale there. Once you buy it, just head back over to the Front Desk and they can connect it for you.

    Also, be sure and download the Aulani app to your mobile phone.  It includes the Daily 'Iwa which will keep you up to date on all of the "shiny" new activities each day. After all, you never know how far you'll go each day unless you see what's available! 

    I hope this helps you, James. If you have any further questions regarding your upcoming stay at Aulani, surf back over here to see me. Here at planDisney, we are your vacation planning 'ohana. 'Ohana means family and that means nobody gets left behind!

    A hui hou (that means "sea you soon" in Hawaiian,)
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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